Answers
Frequently asked questions
Random generation, manual entry, table imports, repeated codes, Canva output, plan limits, and privacy.
What is CouponGo?
CouponGo by NumberinGo is a Canva app that adds coupon codes to
copies of one active design page. It can generate random codes,
accept pasted codes, or import a code column from CSV and XLSX
files.
Do all coupon codes have to be different?
No. Set Copies per code to 1 for one output, 3 for three matching
outputs, or another allowed value. Repeated codes remain in the
order shown in the preview.
How does random generation work?
Choose numbers, letters, or alphanumeric codes. Letters may be
uppercase, lowercase, or mixed case. A random code may include a
prefix of up to 5 characters and a suffix of up to 3 characters,
with a final length of up to 15.
How do Manual and Import work?
Manual accepts one code per line. Import accepts CSV and XLSX files
and lets you select the worksheet and coupon-code column when
relevant. Manual and imported codes may be up to 32 characters.
Are imported files uploaded to a server?
No. CSV and XLSX contents are parsed locally in the app. Coupon
codes, imported rows, and Canva design content are not sent to the
plan and usage backend.
What does the {{COUPON}} marker do?
It marks where the coupon code should appear. Add
{{COUPON}} as a top-level text
element on the active page. The match is case-sensitive, so
{{coupon}} does not work.
What is included in Free?
Free includes three successful batches per calendar month and up to
50 total outputs per batch. Repeated copies count toward that total.
A cancelled workflow with no output does not consume a use. A
partial workflow with at least one created output does.
What is included in CouponGo Pro?
Both Pro options remove the monthly app usage limit, support up to
100 total outputs per batch, and enable imports, exports, and
print-ready layouts with trim marks. Pro Yearly is $14.99 per year.
Pro Lifetime is $24.99 once and includes all current Pro features
forever. Future standalone add-ons may be sold separately.
How do I cancel Pro Yearly?
Select Manage subscription in the CouponGo app to open Stripe's
secure billing portal. A cancelled yearly plan remains available
through its paid billing period, then returns to Free.
Does NumberinGo Pro unlock CouponGo Pro?
No. The products share backend infrastructure, but their routes,
database records, usage counters, and Pro entitlements are separate.
Will my original Canva page be changed?
The app temporarily hides the marker for export and restores its
original transparency before creating output. The source page stays
in the design.
Can I edit a generated coupon code?
Yes. The background of a generated page is a flattened image, while
the coupon code is a separate editable Canva rich-text layer.
Why did generation fail?
Confirm the active page is a supported fixed-size design and
contains the exact top-level
{{COUPON}} marker. Unlock and ungroup
the marker, keep the expanded total within the plan limit, and
select only the current source page in Canva's export dialog.